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Archives for December 2020
Patient data helps navigate the COVID-19 crisis for nine million Ohioans
<!– –> Share this post: From electronic healthcare records to mapping the human genome, data remains critical to quality healthcare. At no time could the significance of healthcare data be more crucial. The COVID-19 crisis has magnified the importance of collecting and maintaining accurate medical information. Working with IBM, we at The Healthcare Collaborative developed […]
Salesforce: Customer service teams have accelerated digital plans in 2020
The pandemic has exposed a number of technology gaps in customer service, according to 88% of service professionals, as customers switched from physical to virtual locations during 2020. This caused many customer service leaders to accelerate digital transformation strategies, according to a report from Salesforce. The ‘State of Service‘ report provides a “snapshot” of priorities, challenges and trajectories […]
Salesforce Enhances Cloud, Collaboration, and Automation
SaaS-based CRM giant Salesforce has acquired the collaboration and chat software company Slack, and announced new public cloud deployment options and automation tools for its platform. Leveraging the public cloud, delivering better employee and partner collaboration, and building intelligence into the platforms that run the enterprise have been among the themes for IT organizations this […]
Russian hackers are exploiting critical VMware flaws
State-backed Russian cyber criminals are actively exploiting a recently-patched vulnerability in a series of VMware products in order to access sensitive corporate data. VMware had previously warned its customers about a critical command injection flaw in a number of its products, including Workspace One Access and Identity Manager in late November. Although the bug was considered severe, with a […]
Colocation pricing guide: Understanding data center costs
Many organizations turn to colocation facilities to avoid the expense of owning and operating their own data centers, but they quickly learn that the true costs of colocation are often buried in the fine print. It’s not until they’ve committed to their contracts that the real costs emerge, and they’re faced with an assortment of […]
10 Hot IT Job Skills for 2021
For the first time in decades, some IT titles are experiencing a salary decline — so be sure you have these high-demand skills. 1 of 11 Image: Pixabay The turmoil of 2020 has had a huge impact on the IT job market. As a result, many tech professionals are wondering if they have the right […]
Zero-click ‘wormable’ RCE flaw uncovered in Microsoft Teams
Hackers were able to exploit a serious vulnerability in Microsoft Teams desktop apps to execute arbitrary code remotely and spread infection across a company network by simply sending a specially-crafted message. The zero-click flaw, which is wormable, can be triggered by cross-site scripting (XSS) injection in Teams, with hackers able to transmit a malicious message which will execute code […]
SAP and Microsoft partner to deliver supply chain and Industry 4.0 solutions in the cloud
Current market conditions demonstrate how heavily the world relies on technology to increase the resilience of the supply chain, and how important agility and data insights are to enable quick decision-making and shifts in strategy to serve rapidly changing needs. To meet these needs, we are expanding our partnership with SAP to help customers design […]
Azure Digital Twins now generally available: Create IoT solutions that model the real world
Today, organizations are showing a growing appetite for solutions that provide a deeper understanding of not just assets, but also the complex interactions across environments. This shift is driven by the need to be more agile and respond to real-time changes in the world, and it involves moving beyond tracking individual assets or devices to […]